Frequently Asked Questions
Clear answers about plans, contracts, delivery, and managed operations.
Quick Start uses showcase designs customized to your brand — faster delivery in 5–15 days. Custom plans are designed from scratch with structured revision rounds, typically taking 2–6 weeks. Compare plans to see which fits your needs.
Starter: 5–10 days. Plus: 5–15 days. Growth: 2–4 weeks. Scale: 4–6 weeks. Timelines start after contract signing and payment receipt. See all plans for details.
We review your request, clarify scope if needed, and prepare a contract. You review and sign — no payment until then. After signing and payment, we begin production and deliver a staging preview for your feedback.
Every plan includes a UAT preview period. You review the staging site, provide feedback, and we make changes within the agreed scope. The same process applies to all plans.
Monthly subscriptions run month to month with 30 days' notice. Annual billing is prepaid for 12 months, then continues at the monthly rate unless renewed annually.
At contract signing you pay the one-time setup fee, the first billing period, and any one-time add-ons you selected. No payment is collected before you sign.
Annual billing lowers the monthly equivalent price. The first 12-month total is invoiced after signing. After the initial term, the subscription continues month to month unless renewed annually.
Each plan includes a monthly working-time allowance for content and small layout updates. Unused minutes do not roll over. Overage is billed at €85/hour in 15-minute increments.
You own your domain, brand assets, and all content you provide. We own the codebase and infrastructure as part of the managed service.
We export your content and data within 30 days and support your domain transfer. Monthly plans end at the current billing month. Annual plans run the full 12-month term.
Content export is always available. If you need full code ownership, our Source Code Buyout packages start at €6,000. Learn more about buyout.
Yes, a CMS is included in every plan. Quick Start plans include basic content editing. Custom plans offer a broader content model with more editing capabilities.
Content updates, layout tweaks, and small additions — measured in working time. Bug fixes, security patches, and platform updates are free and do not count against your budget. See change packs for extra capacity.
Yes. We rebuild your content in our structure during onboarding. Your content and brand assets stay yours throughout the process.
We provide GDPR-ready technical implementation: locally hosted fonts, cookie consent, and privacy-first analytics. We do not provide legal advice — legal text approval remains your responsibility or your legal counsel's.
Your website runs on managed hosting with SSL, CDN, daily backups, security patches, framework updates, and a staging environment for safe preview of changes.
Yes. AI-powered SEO setup and an AI-generated starter logo are included in every plan. AI-assisted outputs are subject to review — we always verify quality before delivery.
We handle hosting operations, backups, security patches, monitoring, and ongoing updates. Response times depend on your plan tier: from 2 business days (Starter) to same business day (Scale).
Yes. We serve the DACH and wider EU market with 7 supported languages. All prices are in EUR across domains and locales.
Still unsure?
We are here to help you find the right plan for your business.